O’Brien Law Firm sues Etech Global for unpaid overtime for Dallas call center works

On January 16, 2018, the O’Brien Law Firm firm sued entities doing business as ETECH GLOBAL SERVICES, on behalf of two former call center workers and all of their former coworkers who were also denied overtime pay and regular pay that they had rightfully earned. In the suit, the Dallas call center workers allege that instead of using a time clock to punch-in and punch-out to track their work time, ETech used a clunky system of “exception time.” Generally speaking, Etech would only include certain periods of time when the workers were actively engaged in certain activities as payable time, and the workers could request to be paid for other periods of time – “exception time” – when they were kicked offline, or meeting with a manager, or doing many other things that are payable as work by law, but that Etech was not tracking. Witnesses allege that the system was inadequate, and managers would even refuse to pay requested “exception time” on many occasions. Witnesses also allege that sometimes, actual work time simply didn’t show up in Etech’s tracking system. It is a despicable practice that even led some of these call centers workers to tears when they would receive a paycheck with so many less hours than they knew they worked. This is called “stopwatch” timekeeping, and it would be illegal under these types of circumstances.

The O’Brien Law Firm is working hard to ensure that Etech is held responsible for what appears to be highly illegal timekeeping practices. That case is Wilson et al. v. Etech Global Services LLC, et al., Civil Action No. 3:18-cv-00053, in the United States District Court for the Northern District of Texas, Dallas Division. If you believe you have been denied overtime pay from your work at Etech Global Services, contact our firm today at 844-OBRIEN4 (844-627-4364).

From our blog

Go to the blog
O’Brien Law Firm sues Ally Medical ER management company for former executive’s unpaid profit-based incentive compensation

On December 20, 2024, the O’Brien Law Firm sued Austin-based Ally Medical Management, LLC on behalf of a former executive, to pursue likely in the range of $175K-$275K of unpaid incentive compensation (depending on data that will be disclosed during the lawsuit). The company currently operates seven Ally Emergency Medical Room clinics in Austin and […]

Read More