Consultation – Terms of Service

By scheduling a Free Consultation with O’Brien Law Firm (“the Firm”), you agree that you have reviewed and agree to the following:

Purpose of the Call. The sole purpose of the Free Consultation is to determine if there is a service that the Firm will be able to provide to you. The attorney does not answer legal questions or give legal advice during the call. The attorney has the right to terminate or cancel the call if he or she determines that the firm will be unable to assist you.

Basic Case Information. When you schedule the call, please put at least some basic information about your situation in the Notes section. Even something as simple as “severance agreement needs to be reviewed” or “wrongfully terminated” can help make the contact more productive.

Confidentiality. The Free Consultation is protected by the attorney-client confidentiality privilege, except for limited circumstances where disclosure is allowed or required by law (for example, the caller makes a threat against someone). With that said, the Firm is not your attorney on any matters until you and the firm so agree in writing.

Third-party Listening; No Recording. If anyone is listening in on the call, let the attorney know as it may affect the confidentiality of the call. At the same time, neither the attorney nor the Firm consent to the call being recorded, and we ask that you do not do so.

Attorney Attempt Before Scheduled Call. The attorney may have some availability prior to the scheduled call and may try to contact you then. If the attorney is unable to reach you, or you can’t speak at that time – no problem at all, the attorney will try again at the scheduled time.

Rescheduling. Due to lots of unplanned events that can happen with a busy lawyer, the lawyer may need to reschedule the Free Consultation and will do so with as much advanced notice as reasonably possible. At the same time, if you no longer need to find out if the Firm can help you, not a problem at all, but please cancel the appointment so that another person can set up a Free Consultation in that spot.

Standard Agreement Regarding Disputes. By participating in this Free Consultation, you agree that the Free Consultation is taking place in Travis County, where the O’Brien Law Firm’s primary office is located. You also agree that any disputes regarding the Free Consultation shall be resolved through the American Arbitration Association’s mediation, then arbitration, process in Austin, Texas, according to the rules for commercial disputes.

NOTICE REQUIRED BY LAW: The State Bar of Texas investigates and prosecutes professional misconduct committed by Texas attorneys. Although not every complaint against or dispute with a lawyer involves professional misconduct, the State Bar Office of the General Counsel will provide you with information about how to file a complaint. For more information, please call 1-800-932-1900. This is a toll-free phone call.